Commitment to Excellence

Scott’s Directories invests in excess of $1 million per year to maintain the integrity of its records. Our seasoned in-house researchers ensure the contact and business information you buy is up-to-date and accurate, and we consistently exceed Canada Post's requirements at 97.2% deliverability or better.

Scott's Directories in Print and CD-ROM formats are fully updated annually while our Web subscription packages (Online Directories) are updated with new editorial postings each month, including changes, deletions, and new listings. This dynamic approach keeps our database fresh and trustworthy, accurate and reliable for your benefit.

Scott’s Editorial team is proud of this achievement as they deliver quality data on a consistent basis. Look to Scott’s for in-depth records: fax numbers, email addresses, web site addresses, multiple contact names and titles, exact number of employees, square footage, ISO registration, multiple NAICS codes and product descriptions, and much more.

Our Editorial team continues to expand the Scott’s Directories database as we strive to bring you more. Check out the new Scott’s ALL PLUS and the Canadian Natural Resources Directory, both new releases in 2005. The upcoming Greater Edmonton / Calgary, and Greater Vancouver Business Directories are two new titles coming summer 2006.

Our Programming team is an in-house, full-time staff committed to giving you – the customer – the best software interface possible. We combine a vision of delivering the data electronically, while also providing a cost-effective yet powerful program that lets you search, view, print, and download the data with ease. Since the release of our first electronic versions on floppy disk over 10 years ago, our dedicated programmers have worked diligently to ensure your complete satisfaction with Scott’s Select products - now available in CD and Online formats and in 3 distinct performance levels. We believe the end result of this pledge is a superior program delivering the power and ease-of-use you demand in the fast-paced environment of business today.

Customers of Scott’s Directories can rest assured they are not forgotten after the sale. Our no-charge technical support is available during regular business hours (EST), Monday to Friday. Any customer with a question or concern about their Scott’s Directory on CD or Online is invited to contact us for a prompt response to the help they need.

We provide our clients the best products and service possible! It’s that simple, and through this commitment to excellence we look forward to earning your business this year, and in the years to follow.

Paul Stuckey
Group Publisher
pstuckey@scottsdirectories.com