Home

FAQ

Frequently Asked Questions

Products
What information products does Scott's Directories offer?
What information services does Scott's Directories offer?
What formats are Scott's Directories products available in?
What about customer support after I buy?
Who buys Scott's Directories?
Can I buy advertising in Scott's Directories?

Security & Privacy
What are your Terms & Conditions?
What is Scott's Directories privacy policy?
Is your site secure?
Will Scott's use my personal information for direct mailings or other forms of communication?
Will Scott's provide my personal information to third parties?
Can I opt-out of future correspondence from Scott's Directories and/or third parties

Data
How does Scott's gather information listed in their Directory products?
How do I know that Scott's Directories data is reliable?
How can I get myself - and/or my organization - listed for FREE in Scott's Directories?
Why be listed with Scott's Directories
How can I update my existing business listing?

Account
Where do I log-in for my 12-month Web Account?
Can I receive automatic annual renewals of my product order?

Billing & Collection
How can I order a Directory or Service from Scott's?
When will I receive delivery of my Scott's order?

Contact
How can I contact you if I have additional questions or specific comments about Scott's Directories?

No-Charge Technical Support

Contact Information
Telephone: 416-442-2010 ext.11
Toll Free: 1-800-408-9431 ext.11
Email: scottsonline@scottsdirectories.com

Knowledge Base & Quicklinks (Online Version)
Why do I see message "OLE drivers are in use..."?
Why am I getting a "Search Status: Application
Error..." page?
Why am I getting a "No such page available..."
page?
Why am I getting an "Online Status: Time Out..."
page?
What do I do if I get an "Online Status: Time Out"
page?
Why am I getting a "Search Status: Access
Violation..." page?
What does encryption mean?
What is Secure Sockets Layer (SSL)?
What is Hypertext Transfer Protocol over Secure Socket Layer (HTTP)?

Troubleshooters & FAQs (CD Version)
Why am I getting message "Database do not
match."?
What is "Error 50003..."?
Why am I getting message "Cannot open..."?
Search is taking too long, why?
Summary View appears to be frozen, why?
Pick List is functionaing slowly, why?

CUSTOMER DOWNLOADS

CD Demos & Technical Support Downloads

Scotts Corporate CD Downloads (i.e. National, Ontario, etc)
Scott's CD DEMO
Scott's Help file
Latest Scott's CD executable (EXE) file
Scott's CD Service Pack (Updates and Error fixes)

MD Select CD Downloads (i.e. National, Ontario, etc)
MD CD DEMO
MD Help file
Latest MD CD executable (EXE) file
MD CD Service Pack (Updates and Error fixes)

Dental Select CD Downloads
Dental CD DEMO
Dental Help file
Latest Dental CD executable (EXE) file
Dental CD Service Pack (Updates and Error fixes)

Directory of Canadian Healthcare Personnel CD Downloads
Directory of Canadian Healthcare Personnel CD DEMO
Directory of Canadian Healthcare Personnel Help file
Latest Directory of Canadian Healthcare Personnel CD executable (EXE) file
Directory of Canadian Healthcare Personnel CD Service Pack (Updates and Error fixes)

Pharmacist Select CD Downloads
Pharmacist CD DEMO
Pharmacist Help file
Latest Pharmacist CD executable (EXE) file
Pharmacist CD Service Pack (Updates and Error fixes)

Associations Select CD Downloads
Associations CD DEMO
Associations Help file
Latest Associations CD executable (EXE) file
Associations CD Service Pack (Updates and Error fixes)

Government Index Select CD Downloads
Government Index CD DEMO
Government Index Help file
Government Index CD Service Pack (Updates and Error fixes)

Municipalities Select CD Downloads
Municipalities HCD DEMO
Municipalities Help file
Latest Municipalities CD executable (EXE) file
Municipalities CD Service Pack (Updates and Error fixes)

Schools Select CD Downloads
Schools CD DEMO
Schools Help file
Latest Schools CD executable (EXE) file
Schools CD Service Pack (Updates and Error fixes)