- Don’t Get Swayed. Be careful not to get swayed too far from the original vision while remaining open to new ideas. The benefit of a team approach is to provide insights and viewpoints different from yours. The downside is becoming overwhelmed by all the new ideas. You could forget the original motives, objectives, and strategies. Don’t become so overwhelmed you decide to do nothing.
Regular training for your employees is integral to productivity and profitability, meaning it’s something you should never take for granted. Among other things, training:
- Improves Confidence and, Therefore, Performance. When people know they’ve been equipped to do their jobs properly, it boosts their spirits and reassures them they can achieve levels of competency and productivity they haven’t realized in the past. Further, when employees understand why their work matters and how to do it, they’re more likely to hit the mark or go above and beyond.
- Saves the Company Money. Well-trained employees make fewer errors and require less direct supervision. Furthermore, they spend less time thinking about problem solving, because they already know what to do. Consistent training also decreases employee turnover—a big drain on corporate costs.
- Earns the Company Money. While money saved is equivalent to money earned, directly fattening the bottom line makes people sit up and take notice. A few years ago, Nations Hotel Company invested heavily in coaching and saw an ROI of 221 percent.
- Increases Employee Productivity. Motorola long since realized that every dollar invested in training can yield as much as a 30% gain in productivity within three years. That let the company cut costs by $3 billion and increase profits by 47 percent in 2000 alone. According to another report—”The 2001 Global Training and Certification Study” by testing firms CompTIA and Prometric—as little as a 2% increase in productivity can result in a 100% increase in training ROI.
Customers are the most important component of your marketing program. You can have the best product or service and the most knowledgeable and impressive staff, but without a happy customer, you may have no one to make the sale to. No sales lead to fewer staff or at best, a less-qualified staff, leading to a downward spiral. This situation may sound like a doom and gloom prediction, but a solution is not far out of your reach.
Many organizations take advantage of a means of accomplishing thing through a process popularized by Peter Drucker known as Management By Objective (MBO). This allows everyone to understand the company’s objectives, the means and process of achieving it, and the individual’s role and responsibility in delivering it. One by-product of MBO is the efficiencies gained through standardized processes.
We live in a world full of buzzwords and new ways to say things. A phrase you may have heard is thinking outside the box. What this means is to stop thinking in the normal way stop using the restrictions that we’ve all grown up accepting and look at something from a different perspective.