Case Studies

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“Prior to using Scott’s Directories, we were using a mix of Google, unreliable databases such as Canada 411, the Yellow Pages and Business directories in order to be able to collect information we needed on corporate donors. No other directory provided us with up to date and accurate information we were looking for. Scott’s Corporate database is easy to use and saves us time.”

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Rob Benn-Frenette, O.N.B, Co-Founder & Executive Director,
Bullying Canada (CIHI)

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Background

Founded in 2006, BullyingCanada is a free bilingual donor-funded organization with 24/7/365 national support that helps counsel and assist bullied children and youth. The organization counsels its participants until they find a way to end being bullied. This process can take anywhere from 2 weeks to a year of support by BullyingCanada. They have a team of Volunteer Support Responders and Professional Counselors which make one-on-one connections with the participants by phone, texting, online chat and email. In 2021, BullyingCanada handled 787,035 requests for help. This was a record number of requests the organization received – 6.2 times more than before the Covid19 pandemic. The organization also delivers over 4000 educational presentations across Canada on bullying prevention and their website was visited 53 million times.

The Challenge

BullyingCanada is a donor-funded organization that relies on the support of volunteers and counselors to provide bullied children and youth with the support they need. As a donor-funder registered charitable organization they required accurate up to date information to reach out to potential donors to help fund their organizations outreach efforts. They were using a combination of Google and other corporate databases which they found unreliable making it incredibly difficult to reach the corporate donors or a specific contact at a company.

The Results

Using Scott’s Directories, BullyingCanada was able to export a list of potential donors with contact information to use in fundraising outreach. Scott’s Directories allowed the organization to pull a list of businesses who can assist and execute a direct mail fundraising campaign. They were able to connect with the right contact at these businesses and use the list to access potential donors as well. As a result, Scott’s Directories has saved the organization time. As they have a small National team spread out across Canada the business information was easily shared for their volunteers.

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“CIHI, in partnership with Scott’s Medical Directories, along with the Federal and Provincial Governments and members of Health Organizations, contributes to the well-being of all Canadians”

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Ruolz Ariste, Program Lead, Physician Information,
Canadian Institute for Health Information (CIHI)

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Background

Canadian Institute for Health Information (CIHI) provides essential information on Canada’s health system and the health of Canadians. The demands of managing their existing Medical Database, ensuring its accuracy and integration of new medical information became a challenge. CIHI’s Medical Data is compared and analyzed annually. This analysis determines trends in the medical profession to help project the areas that most require medical skills, resources and funds to be allocated to them.

The Solution

In 1994 CIHI inherited Scott’s Medical Data from Health Canada, with data dating back from 1968. As Canada’s #1 Leading Medical Data provider, Scott’s Directories was the solution to delivering and incorporating this existing Medical Data to CIHI data holding. Knowing Scott’s Medical Data is continuously verified and updated allowed CIHI to no longer have to manage this entirely in-house, allowing them to focus primarily on the analysis of the data.

The Results

The quality and accuracy of Scott’s Medical Data is intrinsic to CIHI’s ability to accurately analyze and compare trends year over year and as such, inform the Provincial and Federal Governments which medical resources, skills and specialists are needed across Canada.

CIHI is very pleased with the outstanding customer service that Scott’s provides, and looks forward to continuing the partnership for years to come.

CIHI, in partnership with Scott’s Medical Directories, along with the Federal and Provincial Governments and members of Health Organizations, contributes to the well-being of all Canadians.

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“The result was a better understanding of organizations, existing customers where they are located leveraging the digital mapping they created. The exercise confirmed that there are no major gaps in Trelleborg Sealings database. Even with the challenges the Aerospace industry faces, especially during Covid, they can now ensure they are doing business with all appropriate businesses and all their locations.”

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Kyle Luithly, General Manager—Aerospace Hub Canada & Global Key
Account Manager—Global Aerospace Distribution,Trelleborg Sealing Solutions

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The Challenge

Kyle was tasked to optimize his internal mapping for Trelleborg’s ERP systems. Kyle needed to ensure that their Database/ERP system reflected the most current, inclusive and up-to-date Aerospace organizations. He needed to ensure that their ERP system contained all locations, divisions and contacts for the Aerospace Industry.

The Solution

Once Kyle received Scott’s Aerospace Database, the task was to map Trelleborg Sealing Solutions existing customer base against the total Aerospace market as per the list provided by Scott’s Directories.

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“I love the service! I’ve recommended Scott’s Data and their Service to every group I’ve worked in since 2007.”

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Transportation of Dangerous Goods, Doctorate Government of Canada

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The Challenge

Our goal was to identify companies that imported and exported dangerous goods. Therefore, I needed data that provided me with the Industry and the customer to determine if they, most likely, had dangerous goods and dangerous goods to dispose of.

The Solution

We now have the tools and organizational data to determine, by Industry and location, who has dangerous goods. We can now target those organizations to ensure the disposal process is adhered to. The immediate advantage of Scott’s Data over other’s was that Scott’s data listed NAICS codes. Identifying organizations by industry and their location helped determine who, by organization, would most likely have dangerous goods and be required by law to follow strict guidelines on proper disposal.

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“Scott’s gave me so much detail about so many possible companies, I am convinced that our business has been increased through this particular business directory.”

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Deborah Rouleau, Horan & Associates Brokers Inc.

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The Challenge

It was time consuming and hit and miss trying to locate businesses in specific areas. My area of work centers on locating businesses interested in either setting up group benefits or switching providers for same.

The Solution

Scott’s is well thought out and well indexed and therefore saved me a lot of time, and also enabled me to make a comprehensive search for appropriate businesses. The quality of Scott’s data is excellent. It is detailed and accurate. And mostly up to date beyond the odd exception where business closed or changed hands in the interim.

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“I love Scott’s, I built my business on it, and recommend it to every client. Prospecting is hard enough to begin with, make life easier by using Scott’s to source real and accurate leads. If you are selling in Canada, you need Scott’s Directories!”

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Tibor Shanto, Founder & CEO, Renbor Sales Solutions Inc.

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The Challenge

I train sales teams to develop, improve and refine their sales process to improve the business’ bottom line. When starting out my business it was hard to find accurate reliable data for my prospecting. It took a lot of time to research who were the right companies to reach out to and finding the right person to talk with.

The Solution

I found Scott’s Directories, and their data is great! It allows me to filter the list of businesses by industry type, size and location to match my target client. It allows me to continuously have a list of new prospects to reach out to, to keep my pipeline full.

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“Wouldn’t change any aspect of the Service.”

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Marshall Katz, Business Development Manager, Advertek

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The Challenge

Growing our business in a very targeted and focused segment within the Ontario Region was a top priority.

The Solution

Leveraged Scott’s Data to simply narrow down to appropriate customer base. Over 80% accuracy of data year-over-year. Capturing data quickly and easy has resulted in increased productivity, sales. User friendly experience and accuracy of data is key to our success.

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“Happy Scott’s Data Customer since 1989!”

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Steve Doodchenko, Manager Director, Rosta Inc.

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The Challenge

Looking to grow our business in a very niche customer segment in the manufacturing Industry.

The Solution

Not only did Scott’s provide a list of such customers but Rosta’s Sales Force was able to locate customers and their locations easily and accurately while travelling from city to city. Ease of use and accuracy means more productive customer visits in a day/week.

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What Our Clients Say About Us

Scott’s Directory has been a great partner in assisting our national charity BullyingCanada in accessing up to date and accurate information about businesses and organizations across Canada, allowing us to form partnerships and lasting relationships to further our work.

We have used a number of the products available, and I can say with confidence that all of the Scott’s Directory line of products will meet the meets of businesses and organizations that are looking for accurate information related to corporate data.

The features of that the online database allow for very direct search criteria and provide detailed results.

We will continue to use their services for years to come!

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Rob Benn-Frenette
BullyingCanada

I’ve been using Scott’s since they we’re selling books. Very helpful sales tool, easy to use, and up to date for the most part. I recommend to anyone trying to grow their sales.

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Griffin Olsen
Rome Logistics Group

Rabiya is great to work with. She responds to questions quickly and efficiently and if she doesn’t have an immediate answer she finds out quickly for you. Great to work with!

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Lyn Chrysler
Ontario Physician Human Resources Data Centre

Rabiya is very professional and responsive…every time I need her help she always has time for me.

She is a great asset to have for an employer..Thank you Rabiya.

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Joanne Beaudoin
IPL North America Inc.

Scott’s Directory has been instrumental in helping us at Habitat for Humanity (Miss-Halt-Duff) connect with local businesses for partnerships. The search function allows us to narrow our search to very specific criteria to give us precise results while also providing us with key information on the business. It has made our outreach process much faster and simpler with easy ways to download and save our search results, and we look forward to continuing their services in future searches

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Charles Digiovanni
Habitat for Humanity

We recently purchased a list that contained 2,200 manufacturers in Ontario with facilities over 33,000 sq ft in size. We were doing old fashioned mail-outs for marketing and have had results better than expected. We are looking at purchasing another list.

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Jeff Hawthorne
Global Point Energy

I’ve been using Scott’s Directories for more than 10 years now. Great product but the support you get is absolutely amazing. I recommend Bridget Wiley – incredible attitude and the willingness to help the customer no matter what. Thank you Bridget!

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Dr. Walter Paliga
Brampton Vascular Institute

My company has been using the Scotts Directory for 30 plus years, first in the Printed edition, CD edition and now the On-Line edition. Scotts has been a valuable tool in expanding our business and an excellent resource for obtaining new companies and names. I would highly recommend purchasing the Scotts Directory for your business.

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Brian L deLottinville
Trans-United Consultants Ltd.

Rabiya provided my company with excellent service. She went above and beyond by assisting me with a complex migration project. I highly recommend Rabiya/Scott’s Directory to any company.

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Walter Sima
PMC Specialist Recruitment Solutions

Easy to deal with. Great communication. It’s easy to isolate a list, and if I need help, they are around to support.

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Ryan Good
Garrison Dental Solutions LLC

Was a brand new employee about a 10 weeks ago and I could tell that Scott’s Directory had far more bells and whistles than I was using. Decided to give their helpline a try. Upon calling, I was greeted by a kind and bubbly phone assistant named Rabiya. She taught me how to create and save company lists. That action alone saved me a lot of time. She would take a moment at the end of every call to point out a feature I was not familiar with.

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Lynne Smith
BCB International Inc.
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