“I really care about my customers,” Terry told me as we were driving to an appointment. “I try to do the very best I can for them and make sure that their needs are met.” “Sounds good,” I thought to myself. “But I wonder if it’s true.”
People love to complain about micromanagement, even when at times they are just being actively managed, which is a perfectly good and welcome practice for front line management. While I agree that true micromanagement is neither effective nor desired, at times it is easy to understand why some managers turn to it. I also find that many who feel t
For many companies, implementing a CRM is not an easy task because for decades sales people have been “doing it their way” and now, all of sudden, we are asking them to standardize their communication and organization methods.
Wow, what a title! For those of you who are already a bit wary, I challenge you to continue reading; if not for the ideas and thoughts herein, then at least out of pure curiosity.
Before you go any further, let’s agree on a couple of things first:
After a lengthy buying process, the time has come to submit pricing. Countless hours are spent formulating a glorious proposal that details your comprehensive solution. Proud of your accomplishment, you present your proposal to the buyer. Skipping the sections about your company and your solution, she flips right to the pricing page. “Oh my gosh, I didn’t think it would be this expensive!”
It’s that time of year. You’ve just been handed a new, higher quota for 2016. Or, you’ve set your own goal to achieve a personal milestone. If you struggled to achieve your objectives in the past, here are three videos that highlight the latest research on this topic. I think you’ll find these strategies helpful.
I meet a lot of sales people (and pundits) who tell me cold calling doesn’t work. As you poke about and explore things a bit, you find a number of recurring elements among the “cold calling is dead” argument. One of which is the question, what’s not working, the process or the execution, or at times both.
One of the most critical decisions a company will make is the hiring of the right sales leader. However, many business owners and executives make the all too common mistake of restricting their search to those with industry experience. There is a feeling that the sales manager must come from their industry as that is the only way they will be successful in the role. Many put that element of their criteria at the top of their decision list. “The successful applicant will have 10 years experience in the widget industry.” Hogwash!
Sales managers are tasked with the daunting challenge of leading their sales teams during turbulent times.As a sales manager, for years, you’ve had Human Resources preaching to you about the importance of work-life balance for your sales team. They reminded you that studies showed that productivity increased when employees had balance between their work life and their personal one. They told you that the team needed time to recharge their batteries so they could sell more for the company.